Return Policy

At Chic Bellez, customer satisfaction is our top priority. We understand that purchasing products online may sometimes raise questions about fit, functionality, or suitability. To ensure confidence in every purchase, we have established a clear and fair return policy designed to provide peace of mind.

If you are not fully satisfied with a product purchased from Chic Bellez, you may be eligible for a return, provided the item is returned in accordance with the guidelines outlined below. This policy reflects our commitment to quality, transparency, and customer care.

Returns must be initiated within 30 days of the purchase date. This timeframe allows customers adequate time to evaluate their items while ensuring timely and efficient processing.

All returned products must be in their original condition, unused, and in the original packaging. This includes all accessories, manuals, components, and any promotional items included with the purchase. Items that show signs of use, damage, alteration, or improper handling may not qualify for a return.

To initiate a return, customers must contact our customer support team at admin@chicbellez.com. Once the purchase has been verified, detailed return instructions will be provided. Customers are encouraged to retain their shipping receipt or tracking information as proof of return.

Return shipping costs are the responsibility of the customer unless the return is due to an error on our part, such as receiving a defective, damaged, or incorrect item. In such cases, Chic Bellez will cover the return shipping expenses.

Once the returned item is received and inspected, approved refunds will be processed within 7 to 10 business days. Refunds are issued to the original payment method used at checkout. Additional processing time may be required by your bank or payment provider.

Certain items may be excluded from this return policy, including clearance items, customized products, or items marked as final sale. Customers are encouraged to review product descriptions carefully prior to completing a purchase.

Conclusion

The return policy at Chic Bellez is designed to be fair, transparent, and customer focused. By offering a straightforward return process, we aim to ensure every customer enjoys a reliable and satisfying shopping experience.

If you have any questions or concerns regarding returns, please contact us at admin@chicbellez.com. We are here to assist you.